Last updated: Jan 15, 2019
Information Collected and How We Use It
On the Website
When expressing interest in learning more about our offerings, you may provide us with personal information such as your full name, email address, phone number, employer, and job title. When using our Website we may also collect information about how you use our Website using cookies, pixel tags, and other similar technologies (collectively, “Cookies”).
We use the information you provide us to send you information that may be of interest to you, such as information about our products and details on upcoming events. We may use the information we collect about your usage of the Website to improve our Website or personalize your experience on the Website.
On the Service
Your employer or an entity with which you have a relationship may subscribe to the Service (“Customer”). KangoGift may receive information about you from the Customer or collect information from you under the direction of the Customer. In relation to personal information provided by a Customer or collected under the direction of a Customer, KangoGift is the data processor and the Customer with is the data controller. If you are a user of the Service, you or Customer may provide us with information such as your name, email address, shipping address, job title, employment start date, birthday (Month and Day), and other information you may share in your profile or that you may post to the Service. Some users of the Service may also provide KangoGift with credit card or other payment information for billing purposes.
When using our Service, we may also collect information about your use of the Service using cookies, pixel tags, and other similar technologies (collectively, “Cookies”) for user authentication purposes, to understand how users use the Service, and to provide technical support.
We use the information you provide to KangoGift as a user of the Service solely for the purposes of providing the Service and fulfilling our obligations under the agreement we have with the Customer with which you have a relationship or as may otherwise be required by law. We may use the information collected about how you use the Service for purposes of improving the Service.
We will retain your information collected on the Service only as long as for as long as your account is active or as long as necessary to fulfill its obligations under its agreement with the Customer with which you have a relationship or other legal obligations.
Your Control Over Your Information
If at any time after providing personal information to KangoGift via the Website, you wish to update, change, or request deletion of such information, please contact us at support at KangoGift dot com with a detailed request.
If you are a user of the Service, you can update or change your information within the Service on your profile page. If you wish to remove or delete your information from the Service, please request such deletion from your administrator at the Customer with whom you have a relationship. We will work with your administrator to respond to such request within 30 days.
Sharing of Information with Third Parties
We may utilize contractors, technology vendors, or other entities (“Agents”) to assist us in communications or in providing the Service. Agents will only have access to, and the right to use, information as necessary to carry out the services they are performing for KangoGift or as otherwise required by law.
We maintain industry-standard physical, technical, and administrative safeguards designed to protect the information collected from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access.
An integral part of safeguarding the information of customers is our focus on promoting a healthy culture of security and privacy awareness throughout KangoGift by educating employees on safe handling of information. Our mandatory annual training is also provided to all new-hire as part of KangoGift’s Human Resource on-boarding process.
Data Security Safeguards
Customer information is encrypted both during transmission, at rest in production environment and backup using industry standard protocols. The KangoGift platform is securely designed to provide customers with various features to configure (e.g.: Single Sign-On) the logical security of their users’ environment in accordance customer security policies.
Customer information is backed up daily and resides on a secure, access controlled and redundant infrastructure to prevent single points of failure. The KangoGift platform monitors for failures, and recover failed components including application and database underlying systems. KangoGift’s physical infrastructure is hosted and managed within IBM’s secure data centers. IBM’s data centers have successfully achieved various certifications and attestations that demonstrate compliance with the highest industry standards.
KangoGift’s Data Privacy Program is aligned with GDPR compliance requirements and monitors the data protection landscape across various relevant jurisdictions as well laws at the national and state levels. We comply with the EU-US Privacy Shield Framework set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.
Third-Party Websites and Services